Brand Strategy Consulting
Connect your brand to your business goals.
Are your marketing efforts based on untested assumptions about who your customers are and what they need? Do members of your leadership team describe your purpose and business goals with the same language? Do your employees know your brand’s core values, and do they believe in them?
Most of us assume that the answers to these will be ‘yes,’ and we leave the questions unasked and unanswered. How did you answer? Working with a brand strategy firm to develop your brand strategy will let you answer ‘yes’ with certainty.
Your brand is the internal and external perception of your organization (not just your logo). This perception lives in the minds of your customers, employees, and others who encounter your brand out in the world. Your brand strategy is your plan to influence and shape that perception, developed through a collaborative and research-based method.
*You may see references to brand awareness strategy or brand development strategy. To Chalkbox, those are the same as, or part of, brand strategy.
Let’s strategize together
We are intellectually curious, empathetic listeners, and passionate collaborators, dedicated to helping good people do good work. Our brand strategy service is adaptable and comprehensive. It encompasses the following components.
You know your business better than anyone, but you still may lack clarity or agreement within your organization around your goals, your purpose, your audience, and your competitors. We work with you and your team to test assumptions and bring these items into focus. The insights gained here fuel the audience, competitor, and market research we use to form a plan for meaningful brand building.
Having gained clarity, we work with you to distill your brand’s core values and purpose into concise statements. Your purpose is the why and how behind your business—the reason your business exists, and how you deliver on that. Your core values are the heartbeat of your company, the unique attributes that will make you stand out amongst your competitors. These serve as a directional beacon, guiding your brand towards its aspirational future state.
Your values and your purpose give form to your brand’s personality. We help encapsulate your brand's character in words and visuals, ensuring its authentic resonance with your audience. This gives you something tangible to measure marketing and design efforts against. Does that ad demonstrate your brand personality? Does it speak like your brand would speak if it were a person? Is it dressed appropriately (does it look right) for your audience?
Bringing together Clarity, Definition, and Humanization with our brand strategy framework, we develop a strategic plan to build your brand. This is the answer to the question ‘What next?’ Your plan will serve as a source of truth. It will act as a roadmap and launchpad for key brand-building activities like creating/refining your brand identity, effectively communicating your culture and values, ensuring your stakeholders are in alignment, and launching effective marketing campaigns.